Nationwide Training for Pump Attendants and Station Managers
In a bid to increase customer satisfaction and operational excellence, NP SL has concluded a comprehensive nationwide two-day training program for its station managers and pump attendants. The training focused on customer service etiquette, safety protocols, and the efficient use of the NP Energy Pass Card.
Participants were drilled on the importance of the "Customer is King" philosophy that NP upholds. The sessions also covered hazard identification, fire safety, and emergency response procedures, ensuring that all NP stations remain safe zones for both staff and customers.
Participants were drilled on the importance of the "Customer is King" philosophy that NP upholds. The sessions also covered hazard identification, fire safety, and emergency response procedures, ensuring that all NP stations remain safe zones for both staff and customers.
"Our people are our greatest asset. Investing in their skills is investing in the satisfaction of every customer who visits an NP station."
NP remains dedicated to its "1st for Customer Care" motto, ensuring that our growth translates into better services and community development across the West African sub-region. Stay tuned for more updates as we continue our journey of fueling national and regional progress.
